How to Care and Clean Your Furnishings

Now that you’ve invited Ashley into your home, you’ll want to enjoy the furnishings for years to come. To ensure that you do, we encourage you to follow through with proper care and cleaning. This useful guide covers all types of furniture—from upholstered to painted—and mattresses and rugs.

Fabric Upholstered Furniture

We offer countless options in upholstery—from fine leather and skillfully matched manmade alternatives (faux leather), to cotton, nylon, polyester, rayon and wool blends. For your reference, our upholstered products have a tag either under one of the seat cushions or beneath the unit itself. The tag provides a universal cleaning code indicating best cleaning practices.

Universal Cleaning Codes Include:

Code Meaning / Instructions
DCDry Clean Only
EUse the Millennium Leather Care Kit
NUse the Millennium Leather Care Kit
N FBR(Natural Fiber Rugs) Immediately blot spills to remove excess liquid with a clean white cloth or plain paper towel. Blot again with a solution of one teaspoon mild detergent with one teaspoon of white vinegar in a quart of warm water. Do not saturate.
SClean only with a dry cleaning solvent. Do not saturate. Do not use water. Pile fabrics may require brushing to restore appearance. Cushion covers should not be removed and dry cleaned.
SWSpot clean with upholstery shampoo, foam from a mild detergent or a mild dry cleaning solvent. Do not saturate with liquid. Pile fabrics may require brushing to restore appearance. Cushion covers should not be removed and dry cleaned.
WClean only with water-based shampoo or foam upholstery cleaner. Do not over wet. Do not use solvents to spot clean. Pile fabrics may require brushing to restore appearance. Cushion covers should not be removed and dry cleaned.
WSSpot clean with upholstery shampoo, foam from a mild detergent or a mild dry cleaning solvent. Do not saturate with liquid. Pile fabrics may require brushing to restore appearance. Cushion covers should not be removed and dry cleaned.
XDo not clean with either water or solvent-based cleaner. Use vacuuming or light brushing only.
WoolBlot spills up immediately with a clean white cloth or plain paper towel.

FR Chemicals

Ashley’s upholstered furniture is designed and labeled to comply with California's TB 117-2013 Flammability Standard Requirements for Upholstered Furniture, and we are committed to designing our upholstered furniture with the goal of meeting the requirements of TB 117-2013 without the use of flame retardant chemicals. To that end, after working closely with our supply chain, upholstered furniture manufactured by or for Ashley as of January 1, 2015 does not use flame retardant chemicals. In addition, all our upholstered furniture, no matter where it is shipped in the US, includes a label that complies with the requirements of California’s SB-1019.

Leather Upholstered Furniture

Leather isn’t perfect and that’s the beauty of it. All leather or “genuine” leather has natural markings, including variations of shade and tone, as well as nicks, scratches and wrinkles—characteristics that distinguish it from manmade materials.

Expect that some marks will appear on the surface of your leather. Their origin might be anything from healed scars and barbed wire scratches, to skin “stretch marks” and insect bites. By no means should they be considered a defect; nor will they affect the durability or construction of your piece. Such “imperfections” are your assurance that you have a true leather hide.

Also keep in mind, grain patterns and coloring of leather will vary from hide to hide and also within the same hide, making leather all the more interesting and unique.

How to Care for Leather:

  • Dust often and use a vacuum cleaner crevice tool to clean seams.
  • Clean weekly using a damp sponge or soft, lint-free cloth. Do not rub; instead, wipe gently.
  • Do not use or place sharp objects on leather goods. Leather is very durable; however, it is not accident or damage proof.
  • Keep leather furniture out of direct sunlight and at least two feet from heat sources to avoid fading and cracking.
  • Do not place newspapers or magazines on leather furniture. The ink from these items may be transferred onto the leather.
  • Do not use abrasives; harsh chemicals; saddle soap; leather cleaners that contain any oils, soaps or detergents; or common household cleaners on leather furniture. Only use recommended leather cleaners.
  • Follow instructions for any gentle leather cleaner you might use. Additionally, leather conditioners provide a barrier to stains and help extend the life of your leather. Before using any cleaning/conditioning product on leather, test it in an obscure area.
  • Improper cleaning may void your leather furniture warranty.

How to Remove Spots, Spills and Stains from Leather:

Water Spots:
A water spot can be removed by wiping the entire area seam to seam with a damp cloth so there is no “demarcation point” on the leather and the leather can dry uniformly.

Pet Urine Stains:
We recommend "Natures Miracle" available in pet stores for removing pet urine stains and neutralizing the area. Follow product directions on the product. Please note that anytime you are “washing” or cleaning leather you must do the entire cushion, seam to seam, edge to edge, so as not to end up with a water stain. If leather can dry evenly there is no "demarcation point."

Ink Stains:
Ink remover sticks are effective in removing or reducing noticeable ink markings from most leathers.

Oil/Food Grease Stains:
Small oil stains can be treated and successfully removed if addressed immediately. Rub corn starch briskly into the stain with your fingers until the heat from the friction is felt. That heat loosens the oil and allows the corn starch to absorb the oil before the leather can. Vacuum or brush the powder off. Repeat until the stain is gone.

Water Stains:
What does it take to clean water stains? Clean water. Should you have a “ring” or demarcation from glass condensation from a glass, soak a new sponge with room temperature water; wring sponge as much as possible. Starting at the spot, dampen the leather and move the sponge to the edges of the cushion. Allow moisture to become less and less as you get further from the spot. Don’t scrub, just wipe.

Wood Furniture

Whether you have an all-wood piece of furniture or a furnishing made of a mix of wood, manmade wood and wood veneer, you want to protect it from damage, maintain its perfect finish and keep it looking beautiful for years to come. Here are some tips to help you do that.

How to Care for Wood Furniture:

  • Use a lint-free cloth to polish wood furniture on a weekly basis.
  • Keep furniture away from heating and air conditioning sources to prevent loss of moisture; and avoid direct sunlight to prevent fading or darkening of wood.
  • Use felt backing on lamps and other accessories to prevent scratches and gouges, and rotate accessories so they do not remain in the same spot all the time.
  • Use placemats under plates and hot pads under serving dishes and coasters under beverages.
  • Do not place newspapers or magazines on wood surfaces. The ink from these items may bleed into the finish and could damage the wood.
  • Do not use abrasives or harsh chemicals on wood furniture.
  • Should you scratch your furniture: Touch-up crayons and markers are available at local hardware and home improvement stores in a variety of color packs. These types of crayons and markers are made especially for furniture and work well touching up most flaws.

How to Spot Clean Wood Furniture:

  • To remove food stains, wipe up the spill immediately. Polish with a soft, clean cloth.
  • To remove cloudiness, rub surface with cloth dipped in solution of one tablespoon of vinegar mixed with one quart of water. Rub in the same direction as the grain until surface is completely dry. Follow with an application of furniture oil or polish that does not cause a waxy build-up or has silicones, such as Guardsman or Heritage.
  • To remove water rings, rub with a mixture of equal parts white vinegar and cooking oil in the same direction of the grain.
  • To remove candle wax or chewing gum, hold an ice cube over the wax or gum for a few seconds so that it will chill and harden. Be sure to wipe up water as the ice melts to prevent water spots. Remove as much of the wax or gum as possible with your fingers and then scrape away the remainder gently using the dull edge of a table knife. Rub the spot briskly with a cloth saturated in cream wax. Repeat if needed.

FR Chemicals

Ashley’s upholstered furniture is designed and labeled to comply with California's TB 117-2013 Flammability Standard Requirements for Upholstered Furniture, and we are committed to designing our upholstered furniture with the goal of meeting the requirements of TB 117-2013 without the use of flame retardant chemicals. To that end, after working closely with our supply chain, upholstered furniture manufactured by or for Ashley as of January 1, 2015 does not use flame retardant chemicals. In addition, all our upholstered furniture, no matter where it is shipped in the US, includes a label that complies with the requirements of California’s SB-1019.

Leather Upholstered Furniture

Leather isn’t perfect and that’s the beauty of it. All leather or “genuine” leather has natural markings, including variations of shade and tone, as well as nicks, scratches and wrinkles—characteristics that distinguish it from manmade materials.

Expect that some marks will appear on the surface of your leather. Their origin might be anything from healed scars and barbed wire scratches, to skin “stretch marks” and insect bites. By no means should they be considered a defect; nor will they affect the durability or construction of your piece. Such “imperfections” are your assurance that you have a true leather hide.

Also keep in mind, grain patterns and coloring of leather will vary from hide to hide and also within the same hide, making leather all the more interesting and unique.

How to Care for Leather:

  • Dust often and use a vacuum cleaner crevice tool to clean seams.
  • Clean weekly using a damp sponge or soft, lint-free cloth. Do not rub; instead, wipe gently.
  • Do not use or place sharp objects on leather goods. Leather is very durable; however, it is not accident or damage proof.
  • Keep leather furniture out of direct sunlight and at least two feet from heat sources to avoid fading and cracking.
  • Do not place newspapers or magazines on leather furniture. The ink from these items may be transferred onto the leather.
  • Do not use abrasives; harsh chemicals; saddle soap; leather cleaners that contain any oils, soaps or detergents; or common household cleaners on leather furniture. Only use recommended leather cleaners.
  • Follow instructions for any gentle leather cleaner you might use. Additionally, leather conditioners provide a barrier to stains and help extend the life of your leather. Before using any cleaning/conditioning product on leather, test it in an obscure area.
  • Improper cleaning may void your leather furniture warranty.